Terms and Conditions

1. General Terms

By using our platform, you agree to these terms and conditions. Our platform provides a medical review service connecting healthcare professionals, medical facilities, and reviewers.

2. Terms for Reviewers

As a reviewer on our platform, you agree to:

  • Provide truthful, factual, and objective reviews based on genuine experiences
  • Not engage in defamatory, malicious, or false statements
  • Disclose any potential conflicts of interest
  • Respect medical professionals' and facilities' privacy and confidentiality
  • Not include any protected health information or personally identifiable information in reviews

3. Terms for Healthcare Professionals

As an individual healthcare professional on our platform, you agree to:

  • Maintain accurate and up-to-date profile information
  • Provide valid professional credentials and qualifications
  • Respond to reviews professionally and respectfully
  • Maintain patient confidentiality in all interactions
  • Not manipulate reviews or ratings through artificial means

4. Terms for Medical Facilities

As a medical facility on our platform, you agree to:

  • Maintain accurate facility information and services offered
  • Ensure all listed practitioners are currently affiliated with your facility
  • Respond to reviews professionally and constructively
  • Not engage in practices that artificially inflate ratings
  • Maintain appropriate medical facility licenses and certifications

5. Content Moderation

We reserve the right to:

  • Remove reviews that violate our terms
  • Suspend or terminate accounts engaging in prohibited behavior
  • Verify credentials and information provided by users
  • Moderate disputes between users

6. Privacy and Data Protection

All users must comply with applicable data protection laws and our privacy policy. Medical professionals and facilities must not disclose patient information, and reviewers must not include personal health information in reviews.

7. Changes to Terms

We reserve the right to modify these terms at any time. Users will be notified of significant changes, and continued use of the platform constitutes acceptance of modified terms.

Last updated: 25 February 2025